We welcome inquiries from our customers and partners. For any questions, order updates, or product support, please reach out to our team using the contact details provided below.
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Contact Details
Brand Entity: puffscrub
Primary Support Email: cleaner@puffscrub.com
Address: 2 Orchard Turn, #B2-09, ION Orchard, Singapore 238801
Phone: +65 6509 8155
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Customer Service Inquiries
Our Dedicated Support Team handles all incoming communications systematically to maintain consistent standards of assistance.
Inquiry Processing: When contacting customer support via email or website message, please leave a detailed message along with your order reference number, if applicable.
Response Commitment: Our standard resolution timeline aims to provide a formal response or resolution within 24 hours of message receipt.
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Communication & Service Terms
Official Channels: To protect operational integrity, official customer communications are recognized exclusively through the email address and contact avenues published on this website (www.puffscrub.com).
Data Protection: Personal information and contact details supplied through our inquiry forms or support emails are processed in compliance with modern data protection standards to secure operational handling.